An Architecture for Managing the Lifecycle of Business Goals for Partners in a Service Network
Identifieur interne : 000769 ( Main/Exploration ); précédent : 000768; suivant : 000770An Architecture for Managing the Lifecycle of Business Goals for Partners in a Service Network
Auteurs : Marina Bitsaki [Grèce] ; Ohla Danylevych [Allemagne] ; Willem-Jan Van Den Heuvel [Pays-Bas] ; George Koutras [Grèce] ; Frank Leymann [Allemagne] ; Michele Mancioppi [Pays-Bas] ; Christos Nikolaou [Grèce] ; Mike Papazoglou [Pays-Bas]Source :
- Lecture Notes in Computer Science [ 0302-9743 ] ; 2008.
English descriptors
- Teeft :
- Abstract process models, Abstract processes, Account manager, Analysis phase, Business analysts, Business entity, Business goals, Business objectives, Business process management, Business processes, Business strategy, Business unit, Composition layer, Comprehensive methodology, Content provider, Corrective action, Corresponding business processes, Customer satisfaction, Economic entities, External partners, Field agent, First attempt, Future work, Kpis, Labor rate, Last period, Lifecycle, Maximization problem, Modeling, Modeling phase, Monitoring phase, Network partners, Next time period, Offering relations, Other hand, Paper outlines, Participant, Price vector, Process models, Provider, Rationalization phase, Refinement phase, Response time, Revenue relations, Sales agent, Satisfaction index, Service delivery time, Service installation, Service network, Service networks, Service provider, Service providers, Service systems, Service value networks, Slas, Strategic decisions, Strategic goals, Subscriber, Target participant, Target user group, Telecom operations, Telecommunications industry, Time interval, Uml2 class diagram.
Abstract
Abstract: Networks of interdependent organizations cooperate to produce goods or, nowadays, services that are of value to their markets as well as to the participating organizations. Such co-operations can be supported by corresponding business processes which are based on SOA technology. Developing and managing SOA-based business processes in such service networks necessitates a comprehensive architecture which is on the one hand grounded on solid design principles, and on the other hand capturing best-practices and experiences. Such an architecture is currently lacking. This paper outlines a first attempt to develop and validate an architecture for developing, monitoring, measuring and optimizing SOA-enabled business processes in service networks. A case study from the telecommunications industry is analyzed, and different aspects of service networks are addressed.
Url:
DOI: 10.1007/978-3-540-89897-9_17
Affiliations:
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xml:lang="en">Abstract: Networks of interdependent organizations cooperate to produce goods or, nowadays, services that are of value to their markets as well as to the participating organizations. Such co-operations can be supported by corresponding business processes which are based on SOA technology. Developing and managing SOA-based business processes in such service networks necessitates a comprehensive architecture which is on the one hand grounded on solid design principles, and on the other hand capturing best-practices and experiences. Such an architecture is currently lacking. This paper outlines a first attempt to develop and validate an architecture for developing, monitoring, measuring and optimizing SOA-enabled business processes in service networks. A case study from the telecommunications industry is analyzed, and different aspects of service networks are addressed.</div></front></TEI><affiliations><list><country><li>Allemagne</li><li>Grèce</li><li>Pays-Bas</li></country></list><tree><country name="Grèce"><noRegion><name sortKey="Bitsaki, Marina" sort="Bitsaki, Marina" uniqKey="Bitsaki M" first="Marina" last="Bitsaki">Marina Bitsaki</name></noRegion><name sortKey="Bitsaki, Marina" sort="Bitsaki, Marina" uniqKey="Bitsaki M" first="Marina" last="Bitsaki">Marina Bitsaki</name><name sortKey="Koutras, George" sort="Koutras, George" uniqKey="Koutras G" first="George" last="Koutras">George Koutras</name><name sortKey="Koutras, George" sort="Koutras, George" uniqKey="Koutras G" first="George" last="Koutras">George Koutras</name><name sortKey="Nikolaou, Christos" sort="Nikolaou, Christos" uniqKey="Nikolaou C" first="Christos" last="Nikolaou">Christos Nikolaou</name><name sortKey="Nikolaou, Christos" sort="Nikolaou, Christos" uniqKey="Nikolaou C" first="Christos" last="Nikolaou">Christos Nikolaou</name></country><country name="Allemagne"><noRegion><name sortKey="Danylevych, Ohla" sort="Danylevych, Ohla" uniqKey="Danylevych O" first="Ohla" last="Danylevych">Ohla Danylevych</name></noRegion><name sortKey="Danylevych, Ohla" sort="Danylevych, Ohla" uniqKey="Danylevych O" first="Ohla" last="Danylevych">Ohla Danylevych</name><name sortKey="Leymann, Frank" sort="Leymann, Frank" uniqKey="Leymann F" first="Frank" last="Leymann">Frank Leymann</name><name sortKey="Leymann, Frank" sort="Leymann, Frank" uniqKey="Leymann F" first="Frank" last="Leymann">Frank Leymann</name></country><country name="Pays-Bas"><noRegion><name sortKey="Van Den Heuvel, Willem Jan" sort="Van Den Heuvel, Willem Jan" uniqKey="Van Den Heuvel W" first="Willem-Jan" last="Van Den Heuvel">Willem-Jan Van Den Heuvel</name></noRegion><name sortKey="Mancioppi, Michele" sort="Mancioppi, Michele" uniqKey="Mancioppi M" first="Michele" last="Mancioppi">Michele Mancioppi</name><name sortKey="Mancioppi, Michele" sort="Mancioppi, Michele" uniqKey="Mancioppi M" first="Michele" last="Mancioppi">Michele Mancioppi</name><name sortKey="Papazoglou, Mike" sort="Papazoglou, Mike" uniqKey="Papazoglou M" first="Mike" last="Papazoglou">Mike Papazoglou</name><name sortKey="Papazoglou, Mike" sort="Papazoglou, Mike" uniqKey="Papazoglou M" first="Mike" last="Papazoglou">Mike Papazoglou</name><name sortKey="Van Den Heuvel, Willem Jan" sort="Van Den Heuvel, Willem Jan" uniqKey="Van Den Heuvel W" first="Willem-Jan" last="Van Den Heuvel">Willem-Jan Van Den Heuvel</name></country></tree></affiliations></record>Pour manipuler ce document sous Unix (Dilib)
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